We offer a full range of cost-effective software solutions to meet the business needs of our clients. We understand that different businesses have different business needs and objectives. Therefore, when we implement software solutions for our clients, we must tailor the solutions to meet the specific requirements of our clients so that they can bring real business value to our clients. Our software solutions include the following:
- Customer Relationship Management (CRM)
- Content Management System (CMS)
- Business Intelligence (BI)
- Online Marketing
Customer Relationship Management (CRM) is a strategy for managing a company’s relationships and interactions with its customers, sales prospects, and business partners. It provides support for business activities such as marketing, sales, and customer service by using information technology to organize, automate, and synchronize relevant business data and processes. Through a centralized view of customer data, your company can get a better understanding of existing customers and their business behaviour. As a result, your company can formulate effective strategies to consolidate relationships with existing customers and to acquire potential new customers.
A content management system (CMS) is a web application which allows users with different permission levels to manage various web content such as web pages, office documents, pictures, video and audio files on a website. It is a collaborative system that allows many people within a company or an organization to get involved in teamwork activities and information sharing processes. You no longer have to depend on highly skilled web developers to make simple updates to the web content published on your website. Therefore you can easily keep your website fresh and relevant to your customers or clients.
Business intelligence (BI) is a set of tools and techniques used to transform raw data into meaningful and useful information for business analysis purposes. The tools and technologies used by BI can process large amount of data. The main objective of BI is to assist a company or an organization in interpreting these large volumes of business data and analyzing relevant business processes. Correct interpretation of these data can provide businesses with a competitive market advantage through identifying new business opportunities and implementing effective business strategies.